Semi-Dedicated Support

Hire a semi-dedicated support team for your business.

Semi -Dedicated Support

This plan is for clients who have medium-sized businesses, that are not ready for a fully dedicated support plan. A semi-dedicated plan is almost equivalent to a dedicated plan, however, your team will be working on other small projects along with your project. Though, it won't make any difference in the quality of support that will be provided to you. Tier1support provides an affordable and reliable way to have all of your support needs to be handled by a highly experienced and trained support team that is fluent in both writing and verbal communication.

Service Features

24x7x365 or 8 hour Support Coverage

2-24 hours resolution time

Every technician works for 8 hrs a day, 6 days a week

Responses under your companies branding for transparency

Interaction with your team using slack.

Average 30 minutes response time

Shared team/staff [ Shared Between maximum 1-3 project]

Same team works with you every day

Flexible Working Hours

Live chat for your hosting clients

Talk to our support specialists for a customized plan

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