Live Chat Support

Our highly trained team will offer 24x7 live chat support for your business.

Hire Chat Agents

Live chat has become very important for any online business to increase their sales leads, provide real-time customer service. Although you offer 24x7 email or helpdesk support, the customer always chooses live chat support if the option is offered because of its immediacy. But businesses always find it challenging to hire staff to offer 24x7 live chat. If a visitor could not find out what they looking for, there is a high chance they leave your website and find another business that answers their questions real quick. This is where we come into the picture. Our highly trained team will offer 24x7 live chat support for your business. You can hire our agents for sales, billing, technical support, or simply for pre-sales chat.

Service Features

24×7 Live Chat support team

Ability to sell, cross-sell and up-sell

Daily day end / shift end reports along with chat transcripts upon request

Immediate Support – No waiting for a ticket or an email to be answered

Live chat response guarantee – 60 seconds

Interaction with your team using slack.

Top reasons to choose tier1support

Scalable

Tier1supports fully scalable support services can develop alongside your business growth and expansion.

White Label Support

We offer responses under your companies brand thus making sure we offer white label service.

Response Time and Quality

We offer a guaranteed response time of 1 hour on average with a 3 hours time frame to resolution for all ...

Technical Expertise

We possess a wealth of technical expertise with the latest industry qualifications.

24/7 Availability

We offer 24/7 coverage every day.

Quality Technicians

We employ highly qualified and certified professionals in the support industry and are fluent in both writing and verbal communication.

Talk to our support specialists for a customized plan

Copyright © 2021 Tier1support - All Rights Reserved