Dedicated Admin/Team

Hire quality, dedicated support staff for your company that will only be working for your company twenty-four hours a day.

Hire Dedicated Support Admin/ Team

In the current era, every single business is trying to expand its business in different countries. To provide support to every customer residing in different corners of the world, 24x7 support becomes important. But to hire and maintain an in-house 24x7x365 team becomes a costly affair hence to lower operational and labor costs outsourcing your team becomes a viable solution. Tier1support provides an affordable and reliable way to have all of your support needs to be handled by a highly experienced and trained support team that is fluent in both writing and verbal communication. This plan offers quality, dedicated support staff for your company that will only be working for your company twenty-four hours a day thus creating a more professional atmosphere for your business so you can focus on generating more business.

Service Features

24x7x365 or 8 hour Support Coverage

Live chat for your hosting clients

Average 2 hour resolution time

Handle pre-sales questions

Dedicated team/staff working solely for your company

Interaction with your team using slack.

Unlimited Servers & Unlimited Clients

Average 15 minute response time

Responses under your companies branding for transparency

RHCE and MCSE certified engineers

An assurance on your intellectual property.

Flexible working hours

Top reasons to choose tier1support

Quality Technicians

We employ highly qualified and certified professionals in the support industry and are fluent in both writing and verbal communication.

24/7 Availability

We offer 24/7 coverage every day.

Technical Expertise

We possess a wealth of technical expertise with the latest industry qualifications.

Response Time and Quality

We offer a guaranteed response time of 1 hour on average with a 3 hours time frame to resolution for all ...

White Label Support

We offer responses under your companies brand thus making sure we offer white label service.

Scalable

Tier1supports fully scalable support services can develop alongside your business growth and expansion.

Talk to our support specialists for a customized plan

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