Outsourced Support Round the clock

Our wide range of services includes 24×7 Server Management, Web Hosting Support, Server monitoring, Dedicated/semi-dedicated staff, Weekend staff, per ticket support and virtual assistant. We offer outstanding service to our clients because we understand that our success relies completely on your success

Web Hosting Support

We offer tier1 24/7 outsourced Help Desk Support for your hosting company and data centers.

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Server Management

Our highly trained and experienced administrators will be available twenty-four hours a day to take care of all your servers.

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Server Monitoring

Our highly trained and experienced administrators will proactively or reactively monitor your server round the clock.

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Dedicated Staff

Tier1support provides an affordable and reliable way to have all of your support needs to be handled by our support team.

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Semi-dedicated Staff

This plan is for clients who have medium-sized businesses, that are not ready for a fully dedicated support plan.

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Weekend/Night Support

Our experienced technicians will take care of all your end-user support and server needs on Saturdays and Sundays.

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Per Ticket Plan

The "Per Ticket" plan is suitable for hosting companies who have recently started their business and have low ticket volume.

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Virtual Assistant

Tier1support provides an affordable and reliable way to have all of your support needs to be handled by a highly experienced and trained support team.

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Hire Tier1Support for your support needs.

Top reasons to choose tier1support

Quality Technicians

We employ highly qualified and certified professionals in the support industry and are fluent in both writing and verbal communication.

24/7 Availability

We offer 24/7 coverage every day.

Technical Expertise

We possess a wealth of technical expertise with the latest industry qualifications.

Response Time and Quality

We offer a guaranteed response time of 1 hour on average with a 3 hours time frame to resolution for all ...

White Label Support

We offer responses under your companies brand thus making sure we offer white label service.

Scalable

Tier1supports fully scalable support services can develop alongside your business growth and expansion.

What our clients are saying?

Talk to our support specialists for a customized plan

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